Our people

Our people have a wide variety of skills and experience stemming from a diverse background. However, they do have one over-riding thing in common; the commitment and passion to ensure that what they do plays an integral role in the delivery of the best returns and customer service for our members.

Adrian - Financial Planning Consultant

“Believe in the values and tradition of the company. The opportunity to succeed is there if you want it – the decision is yours.”

Chris - Customer Service Representative

"Through the numerous training sessions and coaching courses that I have attended, I have improved as a person and now have the knowledge and confidence to take on the next challenge”.

“You’ll get out of the Society what you put into it!”

Maria - Internal Auditor

"So far, I have learnt a lot about insurance and the role of the FSA. The Society has already provided me with some relevant training and I have a programme of courses to attend over the next few months”

“My first day was a very positive introduction to the Society because I attended a very well organized and friendly induction course”

Kerrie - Customer Service Representative

“Through hard work and excelling within my current role, different career paths have become available, which has given me the drive to progress”.

“…….A fair company that will listen and act in your best interests”

Milly - Customer Service Representative

“The interview and training process really impressed me, I felt welcome and encouraged from the very beginning.”

“The training was over the course of six weeks.  It was supportive and very thorough. I felt ready to begin work with my team by the end of my training and buddying course.”

James – Customer Service Representative

“ When I first started here I wasn’t really sure what to expect. There are stereotypical views of what a contact centre and the environment might involve.  However when I arrived at LV= for my first day I was pleasantly surprised.  I could tell I was going to enjoy my time at LV=.“

Stuart - Customer Service Representative

“I never imagined a career in an office based environment as I was always a very hands on person working face to face with customers. As my career  progresses with LV= I find myself wanting to climb as high as possible within the Society”

“A great, friendly and fun place to work”